Theodor and Anja Pass are in charge of the Burghotel Pass these days; they’re also a married couple. Theodor has been the sole owner for seven years now and is responsible for managing the hotel’s operations; his wife Anja primarily keeps house while taking care of their three children, but she also occasionally helps out with administrative and accounting activities.
Maria Pass, Theodor’s mother, is the heart and soul of the hotel, still enthusiastically involved in the business despite having handed the reins over to her son in 2012. When her husband Edgar, the previous manager of the hotel, passed away in 2001, Maria took over as the director of the Burghotel – a role she kept for 13 years. She’s now an institution, the heart and soul of the hotel, where she continues to work closely with the staff to oversee its day-to-day operations. To name one example, Maria is responsible for the hotel’s decor, outdoor facilities and occasional tours for guests. Nobody can tell the Burghotel’s many stories better than she can. On her tours, she’ll happily speak eloquently about the 150-year history of this family-run hotel, not to mention its the details of the building and rooms as they look today, the historical background of the castle and the changing owners and renovations it has seen over the years.
The family business already has its successors in place: Theodor and Anja Pass’ three children – Anton, Benno and Clemens, whose initials are ‘ABC’ in order of age – will be perfectly situated to have the show PASSed onto them someday.